1. Introduction
Welcome to Discover Samoa ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
2. Information We Collect
2.1 Personal Information
When you register for an account or use our Service, we may collect:
- Name and contact information (email address, phone number)
- Profile information (profile picture, bio)
- Location data (when you use GPS navigation features)
- Device information (device type, operating system, unique device identifiers)
- Usage data (app interactions, search queries, business views)
2.2 Business Information
If you register as a business owner:
- Business name, address, and contact details
- Business category and description
- Operating hours and services offered
- Photos and promotional content
- Payment and verification documents
2.3 Automatically Collected Information
- IP address and browser type
- Pages visited and time spent on pages
- Referring website addresses
- Mobile network information
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our Service
- To process business registrations and verify listings
- To enable GPS navigation and location-based services
- To send you promotions, updates, and marketing communications (with your consent)
- To respond to your inquiries and provide customer support
- To detect, prevent, and address technical issues and fraud
- To analyze usage patterns and improve user experience
- To comply with legal obligations and enforce our Terms of Service
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
4.1 With Business Partners
When you interact with a business listing, we may share your contact information with that business to facilitate communication.
4.2 With Service Providers
We work with third-party service providers who help us operate our Service, including:
- Cloud hosting providers (Firebase, Google Cloud)
- Analytics services (Google Analytics)
- Push notification services
- Payment processors (for business subscriptions)
4.3 For Legal Reasons
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:
- Comply with legal obligations
- Protect our rights, property, or safety
- Prevent fraud or security issues
- Protect the rights and safety of our users
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure authentication mechanisms
- Regular security audits and monitoring
- Limited access to personal information by authorized personnel only
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
6.1 Access and Update
You can access and update your account information at any time through the app settings.
6.2 Location Services
You can enable or disable location services through your device settings. Note that disabling location may limit certain features like GPS navigation.
6.3 Marketing Communications
You can opt out of promotional emails by clicking the "unsubscribe" link in any marketing email or by adjusting your notification settings in the app.
6.4 Account Deletion
You may request deletion of your account by contacting us at support@discoversamoa.ws. Upon deletion, we will remove your personal information, though some data may be retained for legal or legitimate business purposes.
7. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than Samoa. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: support@discoversamoa.ws
- Website: https://discoversamoa.ws
- Address: Samoa
12. Cookie Policy
We use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our Service
- Improve our Service based on usage patterns
- Provide personalized content and advertisements
You can control cookies through your browser settings. Disabling cookies may limit some functionality of our Service.
13. Data Retention
We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. When your information is no longer needed, we will securely delete or anonymize it, unless we are required to retain it for legal, regulatory, or legitimate business purposes.
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